Incident
Investigation -- Tips, Techniques & Trivia
If all has
gone according to plan, I am somewhere warm right now, and my
computer has sent this newsletter out for me. I'm packing my cell
phone should you need some investigation assistance.
Occupational
Health & Safety Law Fundamentals for In-House Counsel
If your organization
has in-house legal counsel, the following seminars sponsored by
the Legal Education Society of Alberta may be of interest to them.
An overview
of key occupational health and safety issues in-house counsel
may face after a serious workplace accident. This session aims
to better prepare in-house counsel for handling a midnight telephone
call about a serious workplace accident involving the company.
Learn what steps must be taken, what steps should be taken, and
what to watch out for.
Edmonton March
14, 2011
Calgary March
15, 2011
Jeff
Questions, Questions & Questions
Wide-Open
Questions
A funnel makes
a good visual image of the types of interview questions available
to us. The wide-open end represents open-ended questions that
call for wide-open narrative answers.
My favourite
and first asked wide-open question is simply, "tell me about
your day (or week)". It's really an invitation to chat and
you should not rush the witness. A wide-open question does not
telegraph an expected answer. The witness has no idea of what
answer I'm expecting, nor do I. Often, revealing tidbits of information
are disclosed as the persons verbalizes their day's activities.
Remember,
you can only ask questions about things you know. If you have
no idea that a supervisor and a worker had a heated argument at
the end of yesterday's shift, you can't ask questions about it.
In a wide-open response, a witness is going to tell you about
the argument!
Read
remainder of article
Investigation
Kit
Kit
Details (pdf article)
Pricing
and Ordering Information
E-Learning
Programs
My
E-Learning programs are available without cost to newsletter subscribers.
Each takes about an hour to complete.
Incident
Investigation
The Incident Investigation program provides an overview or introduction
to the process.
Collision
Scene Management
The Collision Scene Management session would benefit drivers who
may have to gather collision scene evidence.
Alberta Occupational Health and
Safety Act
Convictions
- Alberta Occupational Health and Safety Act
Charges
- Alberta Occupational Health and Safety Act
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