Accident Scene Evidence

• Photo Log
• Physical Evidence & The Chain of Custody
• Document Evidence
• Incident Scene Field Sketches
• Investigation Kit Contents
• Disturbing an Accident Scene
• Evidence Verification
• Was There Really a Deer or Did The Driver Fall Asleep?
• How Do I Tell if Seat Belts Were in Use?
• Evidence Preservation - Emergency Personnel
• Protect the Scene! Protect the Scene! Protect the Scene!
• Tips for Using a Cell Phone Camera

Interviewing

• Witness Preparation
• Accident Statements
• Being a Good Listener
• Just The Facts - Interviewing Tips
• Tape Recording
• Interview Preparation Tips -- Good Cop or Bad Cop?
• Interviewing Tips (Celebrities & Politicians)
• Interviewing Using The PEACE Method
• Questions, Questions, Questions
• The Followup Question
• Telephone Interviews
• Uncovering Deception

Causal Analysis

• Apparent Cause Analysis
• Avoiding the 5 WHYS Trap
• The Hartford Analytical Method
• 8D Problem Solving Process

Corrective Actions

• Corrective Actions vs. Recommendations
• SMARTER Corrective Actions
• Corrective Action Attributes
• Engaging Stakeholders in Incident Investigations
• Recommendation Buy-in
• When is Discipline Justified?

Investigation Checklists/Practices

• Investigation Review Questionnaire
• Investigator Safety
• Barrier Analysis
• Collision Investigation Checklist
• Human Factors
• What do Accidents Really Cost?
• Team Based Investigations
• Incident Report Effectiveness
• Investigation Irregularities
• Investigating Serious Accidents at Multiple Employer Sites