Incident
Investigation -- Tips, Techniques & Trivia
This
month marks the beginning of my eighth year in the investigation
consulting field. When I started I had no idea where this venture
might take me. Peers told me to expect that my clients would
take me to areas that I never imagined. Physically they have
taken me across Canada and into the USA from Chicago to Albuquerque
to Prudhoe Bay.
Clients have challenged me to develop investigation programs
services beyond what I envisioned when I was starting out. I've
got great clients! I've had the privilege of working with organizations
and safety professionals that are really trying to make a difference
in their safety programs. It's been a great time and a fun ride
and I look forward to continuing this relationship.
Jeff
Interviewing tips.
Keeping an open mind
These tips deal with the investigation of sensitive
issues such as sexual harassment, however, some concepts would
be equally applicable to serious incident investigations as well.
- Do not assume that the allegation is true.
- Do not accept written statements or memoranda
as the truth.
- Analyze all statements critically, things
that sound like an exaggeration usually are.
- Look for inconsistencies, and issues that
the interviewee seems to be avoiding or hints of a hidden agenda.
- People routinely leave details out, sometimes
on purpose.
- Reviewing previously prepared memoranda and
statements will almost always lead to more questions.
Source: peramerica.com
Run off the Road Crashes
When a vehicle runs off the road and enters a
shoulder or median, look for and document the characteristics
of the physical evidence at the beginning point where the vehicle
ran off the road.
For instance, measure the angle at which the
vehicle left the road. Note if tire skid marks, scuffmarks, or
furrow marks exist or if the tires were simply rolling on the
grass. Note the total length that the vehicle traveled off the
road and in what manner it was traveling (i.e. straight forward,
yawing, off-tracking, etc.)
If the vehicle re-enters the pavement, note its
angle back onto the pavement and how it was traveling. Real world
crash evidence indicates that drivers who are avoiding another
vehicle and an object on the road will leave the roadway at an
abrupt angle (more than 5 degrees); whereas fatigued or drowsy
drivers run off the road at gradual angles (1-4 degrees). Fatigued
drivers also usually do not attempt evasive action such as braking
or steering until after traveling relatively long distances on
the shoulder and/or median, and if evasive action is taken, it
will usually be of an abrupt or sudden manner.
Source: ruhl.com
Investigation
Axioms
AXIOM:
an established or widely accepted principle
Everyone and everything always have to be someplace, doing
something, during an occurrence.
L Benner
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